A Family Guide to Visiting Newgate Lodge Care Home

Visiting your loved one at Newgate Lodge Care Home should be a positive, comfortable experience for everyone. Whether you’re planning your first visit or are a regular visitor, this guide covers everything you need to know about visiting our Mansfield care home, from parking and accessibility to what’s nearby and how to make the most of your time together.

Where Is Newgate Lodge?

Address:
Newgate Lodge Care Home
Newgate Lane
Mansfield
Nottinghamshire
NG18 2LG

Location: Situated close to Mansfield town centre with excellent transport links. The home is only a short journey from Newstead Abbey and Sherwood Forest, making it easily accessible for families across Nottinghamshire.

Getting to Newgate Lodge

By Car

Newgate Lodge is easily accessible by car with straightforward routes from across Nottinghamshire:

From Mansfield town centre: 5-minute drive via A60 Nottingham Road
From Nottingham: 20 minutes via A60
From Ashfield: 10-15 minutes via A38
From M1 motorway: Exit at Junction 27 or 28, then follow signs to Mansfield

Parking: We have a large car park at the front of the home with ample free parking for visitors. Parking is available any day of the week.

By Bus

Several bus routes serve the area around Newgate Lodge:

Routes 1, 1A, 1B (Nottingham – Mansfield): Stop on Nottingham Road, 5-minute walk from the home
Route 5 (Mansfield – Sutton): Stops nearby on Newgate Lane
Pronto buses: Regular service between Nottingham and Mansfield

Contact Nottingham City Transport (0115 950 6070) or Stagecoach (01623 676 126) for current timetables.

By Train

Mansfield Railway Station is the nearest station, approximately 2 miles from Newgate Lodge.

From the station:

• Short taxi ride (5-10 minutes)
• Bus connection via routes to Nottingham Road
• 30-40 minute walk if you prefer

Trains run regularly from Nottingham to Mansfield. Check National Rail Enquiries (03457 48 49 50) for times.

By Taxi

Local taxi firms serving Newgate Lodge area:

A1 Taxis Mansfield: 01623 659 000
Arrow Cars: 01623 622 111
Mansfield Taxis: 01623 424 242

Approximate fare from Mansfield town centre: £5-£8
Approximate fare from Mansfield Railway Station: £6-£10

Visiting Times

Newgate Lodge welcomes visitors every day of the week. We understand how important family contact is to our residents’ wellbeing, so we maintain flexible visiting arrangements.

Standard visiting hours: We don’t impose strict visiting times, but we recommend:

• Avoiding early mornings (7am-9am) when staff are helping residents with personal care
• Considering mealtimes as opportunities to join your loved one for lunch or tea
• Calling ahead if planning to visit during particularly busy times or activities

What to do when you arrive:

1. Park in our visitor car park at the front of the building
2. Enter through the main entrance
3. Sign in at reception
4. Our front-of-house team will direct you to your loved one’s room or the lounge area

Special visits: If you’d like to join a resident for a meal or participate in activities, please call ahead on 0330 223 6600 so we can arrange this.

Accessibility at Newgate Lodge

Newgate Lodge is a purpose-built care home designed with accessibility in mind:

• Level access from the car park to main entrance
• Automatic doors at the main entrance
• Wheelchair-accessible throughout
• Lift access to upper floors
• Disabled toilet facilities for visitors
• Wide corridors accommodating wheelchairs and mobility aids
• Ground floor communal areas easily accessible

If you or other family members have specific accessibility needs, please mention this when you call to arrange your first visit.

What’s Nearby: Before or After Your Visit

Food and Refreshments

Within walking distance:

Tesco Extra, Nottingham Road (5-minute walk)
Large supermarket with Costa Coffee inside. Good for picking up supplies for residents or grabbing a coffee.

The Plough Inn (10-minute walk)
Traditional pub serving food. Useful if you want to take a family member out for lunch or meet relatives before/after visiting.

Mansfield Town Centre (10-minute drive)
Multiple cafes, restaurants, and coffee shops including Costa, Greggs, and independent cafes along Church Street and Leeming Street.

Useful Amenities

Boots Pharmacy, Mansfield (Town centre)
For any medication, health supplies, or toiletries you might need.

Post Office, Mansfield (Multiple locations)
Nearest on Nottingham Road or in the town centre.

Sainsbury’s, Mansfield (5-minute drive)
For flowers, cards, or treats for your loved one.

Places to Visit with Residents

If your loved one is well enough for short outings:

Newstead Abbey Park (10-minute drive)
Beautiful historic house and gardens. Wheelchair accessible grounds with cafe. Perfect for gentle walks.

Sherwood Forest National Nature Reserve (15-minute drive)
The famous Major Oak and woodland walks. Some paths wheelchair accessible.

Titchfield Park, Mansfield (5-minute drive)
Lovely local park with paths suitable for wheelchairs and mobility scooters. Peaceful for gentle walks.

Mansfield Market (Town centre)
Traditional market operating several days per week. Good for a browse if your loved one enjoys the atmosphere.

Making the Most of Your Visit

What to Bring

Things residents often appreciate:

• Favourite snacks or treats (check dietary requirements with staff first)
• Current photographs of family events or grandchildren
• Magazines or newspapers they enjoy
• Personal care items (their favourite soap, hand cream, etc.)
• Small indoor plants or flowers for their room
• Playing cards, puzzles, or activity books if they enjoy these

What not to bring:

• Large amounts of cash or valuables
• Alcohol (unless previously discussed with the care team)
• Food that conflicts with dietary restrictions
• Pets (unless this has been arranged in advance)

Activities During Your Visit

In the home:

• Spend time in your loved one’s room (all 60 bedrooms are en-suite)
• Join them in one of our cosy lounges
• Take tea or coffee together (speak to staff)
• Watch activities or entertainment if scheduled
• Visit our tuck shop together
• Sit in the courtyard or sensory garden in good weather

Outside the home:

• Short walks in the grounds if they’re mobile
• Trips to nearby parks or attractions if appropriate
• Lunch or tea at local cafes (discuss with care staff first)

Mealtimes

Joining your loved one for meals: We welcome family members to join residents for lunch or tea. Our 5-star catering team serves nutritious, delicious meals in our two dining rooms.

Meal times (approximate):

• Breakfast: 8am-9:30am
• Lunch: 12pm-1:30pm
• Afternoon tea: 3:30pm-4:30pm
• Evening meal: 5:30pm-6:30pm

Please call ahead on 0330 223 6600 if you’d like to join your loved one for a meal so we can ensure adequate provision.

Understanding Care at Newgate Lodge

Our Care Services

Newgate Lodge provides:

• Residential care for 60 residents needing day-to-day support
• Dementia care in our specialist unit (we hold the Dementia Quality Mark)
• Respite care for short-term stays
• Person-centred care plans developed with resident and family input

Our Facilities

Accommodation:

• 60 en-suite bedrooms
• Assisted bathrooms with mechanically powered baths
• Separate wet room facilities

Communal spaces:

• Two dining rooms
• Multiple cosy lounges
• Tuck shop
• Hair salon
• Secure courtyard with water fountain
• Sensory garden

Activities: Our dedicated Lifestyle and Wellbeing team plan meaningful activities including:

• Arts and crafts
• Armchair exercises
• Social events and live performances
• Weekly community excursions
• Individually tailored programmes

Practical Information for Families

Contact Details

Main reception: 0330 223 6600
Email: newgatelodge@liddercare.com

Key team members:

• Laura Quince, Home Manager
• Lee Swinn, Deputy Manager
• Tanya Meason, Care Manager
• Melanie Johnson, Activities Coordinator

If You Have Concerns

We want every visit to be positive. If you have any concerns about your loved one’s care or wellbeing:

1. Speak to the care staff on duty
2. Ask to speak with the Care Manager or Home Manager
3. Contact our main office: 0330 223 6600

We take all feedback seriously and work with families to address any issues promptly.

Discussing Care Needs

Family involvement is crucial to person-centred care. We invite loved ones to:

• Participate in care plan reviews
• Share information about your family member’s preferences and history
• Discuss any changes you’ve noticed during visits
• Ask questions about care approaches

Don’t hesitate to ask staff questions during your visit or request a meeting with the Home Manager to discuss care in detail.

First Visit Tips

If you’re visiting Newgate Lodge for the first time, whether as a prospective resident’s family or visiting someone who’s recently moved in:

Before you arrive:

• Call ahead to arrange a convenient time: 0330 223 6600
• Note the postcode for your satnav: NG18 2LG
• Check the weather if you’re planning to use outdoor spaces

During your visit:

• Allow at least an hour for your first visit
• Tour the facilities including communal areas and gardens
• Meet the care team and ask questions
• Spend time getting to know the atmosphere

Questions to ask:

• How often are care plans reviewed?
• What activities might suit your loved one?
• How do you communicate updates to families?
• Can I visit at specific times that suit my schedule?
• Are there any upcoming events or social activities?

COVID-19 and Infection Control

Like all care homes, Newgate Lodge maintains high standards of infection control to protect our vulnerable residents. Current visiting arrangements may vary depending on public health guidance.

For the most current information on visiting policies, please:

• Check our website: www.liddercare.com
• Call reception: 0330 223 6600

We balance resident wellbeing (including vital family contact) with infection prevention, adapting our approach as guidance changes.

Getting Involved Beyond Visits

Activities and events: We hold regular social events, performances, and seasonal celebrations. Families are welcome to attend these special occasions.

Volunteering: If you have time and interest, we welcome volunteers who can contribute to our residents’ lives through activities, companionship, or sharing skills.

Feedback: We value family feedback. Reviews can be left on:

• Carehome.co.uk (we currently have a 9.8/10 rating from 98 reviews)
• Direct feedback to our management team

Local Services You Might Need

Healthcare

King’s Mill Hospital (Urgent care/A&E)
Mansfield Road, Sutton-in-Ashfield, NG17 4JL
Phone: 01623 622 515
Distance: 3 miles from Newgate Lodge

Manor Road Surgery
(Local GP practice)
Manor Road, Mansfield, NG18 1TU
Phone: 01623 622 515

Support Services

Age UK Nottinghamshire
Support and advice for older people and their families
Phone: 0115 844 0011

Alzheimer’s Society
Support for people with dementia and their families
Dementia Connect: 0333 150 3456

Carers Nottinghamshire
Support for family carers
Phone: 0115 958 3456

Planning Your Visit Checklist

Before you visit, consider:

• [ ] What time will you arrive? (Avoid early morning personal care times)
• [ ] Have you arranged parking or transport?
• [ ] If joining for a meal, have you called ahead?
• [ ] Have you brought anything your loved one requested?
• [ ] Do you have questions for care staff or management?
• [ ] Have you checked if any activities or events are happening?
• [ ] If taking your loved one out, have you discussed this with staff?

More Information About Newgate Lodge

CQC Rating: Good (rated Good in all 5 inspection areas)
Capacity: 60 residents
Type of care: Residential and dementia care
Special recognition: Dementia Quality Mark holder

Virtual tour: You can see more about our facilities on our website at www.liddercare.com/newgate-lodge-care-home

Planning a move? If you’re considering Newgate Lodge for a loved one, we encourage you to visit and spend time with us. Join us for lunch or tea, experience our activities, and meet our care team. For more information about moving to Newgate Lodge, visit our Planning Your Move page or call 0330 223 6600

Contact Newgate Lodge

For any questions about visiting, care services, or arranging a first visit:

Phone: 0330 223 6600
Email: newgatelodge@liddercare.com
Address: Newgate Lane, Mansfield, Nottinghamshire, NG18 2LG
Website: www.liddercare.com

We look forward to welcoming you to Newgate Lodge and supporting you in maintaining a strong, positive connection with your loved one.