Kerry is our Manager at Newgate Lodge and has extensive experience of working in homes for the older person. Having spent many years working within the private sector she ensures the highest standards of care are delivered to all service users in a safe and well-presented care environment. Spending time with service users in ascertaining their individual care needs ensures continuity of care specific to their needs.
Kerry has an ‘open door’ policy giving access to service users and their families along with staff members, thus giving the opportunity for receipt of compliments or an open discussion on any issue with any concerns aired and responded to appropriately and swiftly.
Newagte Lodge has a Deputy Manager, Lee Swinn and Care Manager, Jane Cheetham both taking similar responsibilities and maintaining best practice and always striving to achieve high standards in the Home.